Voiceflow

Voiceflow is a collaborative platform for building and deploying conversational AI agents for customer support and sales, offered with a free trial and usage-based pricing. It allows users to design intelligent workflows using a visual interface, deploy agents across voice and chat channels, and integrate with major LLM providers to avoid lock-in. The platform boasts low latency (500ms for voice), high throughput (300k messages per minute), and supports over 10,000 live agents in production. Features include real-time observability, an agentic context engine for enriched conversations, and team collaboration with role-based permissions. For agencies, it offers multi-client workspace management and white-labeling. It is suitable for non-technical teams and developers alike, enabling rapid experimentation and deployment. Typical use cases include automating customer support (with up to 60% ticket deflection), lead generation, and building multilingual chatbots for various industries.