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A platform for building production phone-call agents — voice AI that answers, qualifies and books like a human rep.

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Retell AI screenshot

About Retell AI

Retell AI is a voice agent platform that automates phone calls for sales and support teams. It uses AI to handle inbound and outbound calls, qualifying leads, booking appointments, and resolving customer issues. The platform supports call transfer, knowledge base integration, IVR navigation, and batch calling. It offers branded caller ID, verified phone numbers, post-call analysis, and AI quality assurance. Users can monitor and analyze calls to improve performance. Retell AI is designed for large teams in industries like healthcare, finance, insurance, and logistics. Typical use cases include lead qualification, customer service, receptionist duties, and dispatch services.

Features

  • Call Transfer
  • Appointment Booking
  • Knowledge Base
  • IVR Navigation
  • Batch Calling
  • Post Call Analysis

Tool Details

Editorial score
4.3/5
Category
AI Automation & Agents
Last verified
2026-07-10
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