Botpress

Botpress is an enterprise-grade AI agent platform for building and deploying chatbots that handle complex customer support tasks. It offers a visual flow builder for designing conversation paths, knowledge bases for custom training, and an autonomous engine that uses LLMs to guide conversations and tasks. The platform supports multiple channels including WhatsApp, Instagram, Messenger, Slack, and integrates with CRM tools like HubSpot, Notion, Jira, and Calendly. Botpress can take real actions such as processing refunds, account updates, and multi-step workflows, and includes an AI-native helpdesk for ticket deflection and resolution tracking. It suits enterprise teams, agencies, and developers aiming to automate customer support, sales workflows, and ticket management, with typical use cases in workflow automation, shopping assistance, and product copilots.